NetSuite: SuitePromotions Are Not in the Promotions Tab

The behavior could be a result of a number of things. Below are the general steps to resolve the concern.

1. Navigate to Lists > Accounting > Items
2. Filter:
   • Type: Select Discount
3. Sales Discount: Click Edit
4. Include Children: Enter Checkmark
5. Click Accounting
6. Account: Note the Value (Example: 4004 Income : Sales Discounts)
7. Click Preferences
8. Available to Adv. Partners: Enter Checkmark
9. Click Save
   Note: Do this for other Discount Items you would use in your promotions.
10. Navigate to Lists > Accounting > Accounts
11. Account: Click Edit
    Note: Edit the account that was noted earlier (Example 4004 Income : Sales Discounts).
12. Subsidiaries:
    • Include Children: Enter Checkmark
13. Click Save